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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Gilman

October 17, 2025

5  out of  5
rating by Haley Gilman
"Olivia is helpful, friendly and responsive."
We responded:
"Thank you for your positive feedback! We're thrilled to hear Olivia was able to assist you so effectively. Your satisfaction is our top priority."
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Vanessa

October 17, 2025

5  out of  5
rating by Vanessa
"Have been with this agency for over 10 years and have always been treated very nicely, they always take the time to help me with paperwork or whatever. Thanks for all your help"
We responded:
"We're thrilled to hear about your positive experience over the past decade! Our commitment to excellent service shines through in your kind words. Thank you for your loyalty and trust."
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Sherry Duranko

October 15, 2025

5  out of  5
rating by Sherry Duranko
"State Farm is the only insurance company that I have been with. I did a claim for two bikes that was stolen. They walked me through the whole thing step by step. State Farm made sure that I understood what was going on before we went on. I was told that I would receive the money in 2-3 days. The funds were in the bank the next day. I not only have rental insurance but I also have car and health insurance through them. I tell people to go to State Farm if they need insurance."
We responded:
"Thank you for your wonderful review! We are thrilled to hear about your positive experience with your claim and appreciate you trusting us for your insurance needs."
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Derick Webb

October 15, 2025

5  out of  5
rating by Derick Webb
"Great service!"
We responded:
"Thank you Derrick! We love helping and really appreciate you taking the time to give us a review."
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b. bower

October 13, 2025

5  out of  5
rating by b. bower
"Over the past 3 years I have found Mr. Graham's office staff EXCEPTIONALLY able and willing to help in all my insurance needs. His office and staff are a bright example of the kind of service State Farm customers cherish. I highly recommend his office, staff and services to any and all whom may have insurance needs."
We responded:
"We're thrilled to hear about your positive experience over the past 3 years! Thanks for highlighting our exceptional team and service. We appreciate your recommendation!"
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Auto Sneaks

October 10, 2025

5  out of  5
rating by Auto Sneaks
"I’ve had an excellent experience with Tim Graham State Farm. The team is knowledgeable, professional, and consistently provides outstanding customer service. They take the time to explain coverage options clearly and always respond promptly to any questions or concerns. It’s reassuring to know I’m in such capable hands I highly recommend them to anyone seeking reliable and professional insurance support"
We responded:
"I'm delighted to hear about your excellent experience! Knowing you feel secure and well-supported is what we strive for. Thank you for recommending our services."
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paloma cardona

October 10, 2025

5  out of  5
rating by paloma cardona
"I’ve had such a great experience with Tim Graham State Farm! The whole team is always friendly, helpful, and quick to respond whenever I have questions or need help. They make everything super easy and stress-free. I really appreciate how they go above and beyond to make sure I’m taken care of — highly recommend them to anyone looking for great service and reliable coverage"
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience and appreciate your recommendation. It's our goal to provide excellent service and reliable coverage."
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Richard Olson

October 10, 2025

5  out of  5
rating by Richard Olson
"The office staff are always so friendly and take good care of their customers"
We responded:
"Thank you for the 5-star review! It's great to hear that our team's friendliness and dedication to customer care make a positive impact. We appreciate your feedback!"
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Kyley Sanford

October 9, 2025

5  out of  5
rating by Kyley Sanford
"Tim Graham’s State Farm Insurance establishment has made my life so much easier. I used to get way too much paper in the mail from Statefarm but now they text me when my payments are overdue/late and I quickly hop on the Statefarm app and pay my bills from the convenience of my mobile while enjoying my morning coffee. The agents over the years have all been so nice & kind to me and make me feel like a friend more so than a client. They used to have fresh baked cookies 🍪 which I’m sure everyone enjoyed. If you read this review and you become one of Tim’s insured, be sure to ask “Where are the 5-Star fresh baked cookies?”"
We responded:
"Thank you for your glowing review! We're delighted to hear our communication updates and friendly agents have enhanced your experience. We strive for this level of service and quality daily."
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K. VIRGIN

October 9, 2025

1  out of  5
rating by K. VIRGIN
"I would give them zero stars if possible! The agent insisted State Farm does not rate for gender! Or age! Or marital status - State Farm uses all this and more to charge higher rates to groups of people! Such as older single females with a great accident free driving history in Alaska! If SF could get away with rating for race they would do that as well! Clearly the agent didn’t think that through or even do a quick google search when she assured me that’s sex discrimination! Only a few states have made that illegal - Alaska is not one! I asked to have my insurance coverages changed and it was NOT done! I also see they have been using a rating area in anchorage even though my home owners for 3 years is in Wasilla! I have always gotten the most rudest person that works there in the phone or maybe they are all rude! Alaska needs better consumer protection laws regulating the insurance industry! And I need a better agent!"
We responded:
"We are sorry to see this review. Our office does not determine the factors that go into insurance rates or the rates themselves. This is all determined by State Farm. I have reached out and left a voicemail and a text message to hopefully resolve any issues. I am sorry that certain factors affect insurance rates, but that is out of my control and the same factors are the same used by every insurance company, not just State Farm. "
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william sargent

October 4, 2025

5  out of  5
rating by william sargent
"I have been with them for years always great customer service. Every time I needed help they helped me so I am very satisfied with State farm. I highly recommend them."
We responded:
"Thank you for sharing your positive experience and for your loyalty over the years. We're thrilled to hear about your satisfaction with our customer service and support. We appreciate your recommendation!"
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Manuel Robles

October 2, 2025

5  out of  5
rating by Manuel Robles
"Great experience , good communication, and very reasonable wonderful service and they what I needed done quick. Thank you for your help much appreciated"
We responded:
"We're thrilled to hear about your positive experience! Your satisfaction is our top priority, and we're glad we met your needs efficiently. Thank you for sharing your feedback!"
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Gerene Tuttle

September 30, 2025

5  out of  5
rating by Gerene Tuttle
"I have been a State Farm customer for both home and auto insurance for 30 years. They have been wonderful through a couple of claims and I Hartley recommend them."
We responded:
"Thank you for your loyalty and recommendation! We're glad to have provided you with satisfactory service over the years."
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J L

September 17, 2025

5  out of  5
rating by J L
"The employees are always professional and helpful. They go out of their way to meet your needs. I have always been pleased with the service I have received!"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience and are proud to maintain high standards of service. Your satisfaction is our top priority."
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Leticia Schlotman

September 16, 2025

5  out of  5
rating by Leticia Schlotman
"Professional, courteous & helpful. Thank you."
We responded:
"We appreciate your positive feedback on our professionalism and helpfulness. Thank you for choosing us for your insurance needs."
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Curt Pollock

August 21, 2025

5  out of  5
rating by Curt Pollock
"I was upset when I called State Farm because of the difficulty I was having logging into the drive safe and save app . Alondra was professional, courteous, and helpful, and made sure my vehicle mileage was updated. Thank you Alondra. You are the BEST!"
We responded:
"Thank you for sharing your positive experience! We're glad Alondra could assist effectively and uphold our commitment to quality service."
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Joyce Alto

June 25, 2025

5  out of  5
rating by Joyce Alto
"This office has been my car an truck insurance for so long- they are always so very kind and I mostly had to talk to them on the phone as I lived in rural AK. Most recently insured my house in Wasilla now at a very good level of rates."
We responded:
"I am glad we could help get you some great rates for your auto insurance and home insurance. We appreciate you choosing us. Thank you for your review and feedback Joyce. Have a great week! "
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Nancy Rivas

June 24, 2025

5  out of  5
rating by Nancy Rivas
"I had the pleasure of speaking with Denverly. She explained everything about all my policies and was very patient. Thank you Denverly"
We responded:
"Thank you Nancy. I am glad you had a great experience with the Tim Graham State Farm team. Have a great weekend!"
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Kirraw Mama

June 24, 2025

5  out of  5
rating by Kirraw Mama
"Always a pleasure to work with the agents at Tim Graham’s office!!"
We responded:
"Thank you for the kind words! We're thrilled to hear you had a great experience with our agents. We appreciate the 5-star review."
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Kristen Donchess

June 6, 2025

5  out of  5
rating by Kristen Donchess
"I appreciate my insurance team, they are very fast to respond and make sure I understand what is going on."
We responded:
"Thank you for the positive review! It's great to hear that our team's responsiveness and clarity met your expectations. We're committed to providing excellent service."
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Heaven Robinson

May 30, 2025

5  out of  5
rating by Heaven Robinson
"I've been with this state farm agency for almost as long as I've been driving, they're always absolutely amazing and helpful."
We responded:
"Thank you for your loyalty and great review! We're delighted to hear about your consistently positive experiences with our service."
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Genaro Rodriguez

May 30, 2025

5  out of  5
rating by Genaro Rodriguez
"I enjoy the feeling of security when talking to the agent's at Tim Graham office"
We responded:
"Thank you for the great review! We're glad to provide you with the security and quality service you deserve."
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Lynn Clarke

May 29, 2025

5  out of  5
rating by Lynn Clarke
"I have been out of state for 7 years. As usual excellent, professional service from Tim Graham’s team. Thank you for being a “good neighbor.” LRClarke"
We responded:
"Thank you for your kind words, LRClarke! We strive to maintain excellent, professional service, no matter where you are. Glad to have you as part of our community!"
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Devin Johnson

May 29, 2025

5  out of  5
rating by Devin Johnson
"Easy."
We responded:
"Thank you for your 5-star review! We are glad you found our service easy to use. We strive to maintain quality in all we do!"
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Stress Relief

May 22, 2025

5  out of  5
rating by Stress Relief
"Wonderful customer service and welcoming environment. I am thankful to get protected by these people."
We responded:
"Thank you for your kind words and 5-star review! We're thrilled to know our customer service and environment made a positive impression. We appreciate your trust in protecting what matters to you."