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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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b. bower

December 19, 2025

5  out of  5
rating by b. bower
"Over the past 3 years I have found Mr. Graham's office staff EXCEPTIONALLY able and willing to help in all my insurance needs. His office and staff are a bright example of the kind of service State Farm customers cherish. I highly recommend his office, staff and services to any and all whom may have insurance needs."
We responded:
"We're thrilled to hear about your positive experience over the past 3 years! Thanks for highlighting our exceptional team and service. We appreciate your recommendation!"
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l pokpk

December 18, 2025

5  out of  5
rating by l pokpk
"They answer their phone when you call which is rare in today’s world. Would recommend for all your insurance needs."
We responded:
"Thank you for the positive review! Delighted to hear our responsiveness stands out. We appreciate your recommendation for insurance needs."
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Kiana

December 17, 2025

5  out of  5
rating by Kiana
"Every time I have a question or inquiry staff are always prompt, friendly, and most importantly helpful. When I called around for auto insurance rates they offered the lowest for me, as well as impeccable customer service. Highly recommend working with Tim Graham’s office."
We responded:
"Thank you for sharing your experience! We’re glad to hear that our team was responsive, friendly, and helpful, and that you found our rates and service impeccable. We appreciate your recommendation!"
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Patrick Krochina

December 13, 2025

5  out of  5
rating by Patrick Krochina
"They were efficient, helpful, willing to make experience easy"
We responded:
"Thank you for the great review! We're thrilled to hear that you had an efficient and helpful experience. We appreciate your feedback!"
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Michelle Mitton

December 13, 2025

5  out of  5
rating by Michelle Mitton
"They've always been helpful and quick to respond. We've had great luck with State Farm over the years and wouldn't go anywhere else. When there have been claims and issues they've always handled it quickly, fairly, and with good results. Tim Graham purchased the office from Herb Schlereth and it's been a good transition. We've been very happy with the service they offered."
We responded:
"Thank you for sharing your positive experience. We're glad to hear that the transition has been smooth and that you've consistently received prompt, fair service. Your satisfaction is our priority!"
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G M

December 12, 2025

5  out of  5
rating by G M
"Absolutely amazing costumer service"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with our customer service."
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Susie Kuelper

December 11, 2025

5  out of  5
rating by Susie Kuelper
"We are so grateful for Tim Graham at State Farm. Every time I am contacted or I reach out to them, I am treated with excellent and courteous customer care. All who work there are well~informed regarding the policies and procedures. If there are any questions that someone cannot answer, they immediately seek the help needed to find the solution regarding the matter. If you are looking for an agent to meet your insurance needs, Tim Graham is that person!!"
We responded:
"Thank you for the wonderful feedback! We're delighted to hear about your positive experience with our customer care and knowledgeable team. We aim to provide top-quality service to meet your insurance needs."
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david hart

December 10, 2025

5  out of  5
rating by david hart
"Long time customer of Tim. Car, quad, bike, home, cabin coverage. Always responsive and helpful. Happy to recommend Tim for personalized insurance coverage."
We responded:
"Thank you for being a long-time customer and for sharing your positive experience! We're thrilled to hear you're satisfied with the personalized service. Your recommendation means a lot to us!"
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Eric Blomskog

December 9, 2025

5  out of  5
rating by Eric Blomskog
"Great service good pepole are there when you need them. and are helpful to make sure you have the courage you need"
We responded:
"Thank you for recognizing the great service and our dedicated team. We're glad we could provide the help and support you need!"
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William Hawk

December 6, 2025

5  out of  5
rating by William Hawk
"Alondra was extremely helpful in explaining my coverage in relation to allowing my nephew to use my car during his DMV drivers test! I will allow my nephew to use my car after he gets 10 more hours of training! Thank you so much State Farm!"
We responded:
"We're thrilled to hear Alondra was able to assist you so effectively! Ensuring you understand your coverage completely is crucial to us. Thanks for sharing your positive experience!"
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Ed

December 4, 2025

5  out of  5
rating by Ed
"Prices are great, staff is great."
We responded:
"Thank you for the kind words! We're thrilled to hear you enjoyed our pricing and service. Your satisfaction is our priority!"
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William A Johnson 2

December 4, 2025

5  out of  5
rating by William A Johnson 2
"The team has always been very helpful when i needing help with my policy fast with finding the information and very accurate."
We responded:
"Thank you for the great review! We're thrilled to hear our team was able to assist you efficiently and accurately. Your satisfaction is our top priority!"
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Catherine Haslett

November 24, 2025

5  out of  5
rating by Catherine Haslett
"This agency is exactly how insurance used to be. A personal touch and expertise to make sure we are protected and not paying for more than we need. Tim and McKenzie are a dynamic duo."
We responded:
"Thank you for your kind review! We're delighted to hear you appreciated the personal attention and expertise from our team. It's wonderful to know you feel well-protected and valued."
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Joshua Haslett

November 24, 2025

5  out of  5
rating by Joshua Haslett
"Awesome customer service, knowledgeable employees and an agent that truly cares!!"
We responded:
"Thank you for the great feedback! We're thrilled to hear that our service and team met your needs with care and expertise."
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Harry Raymore

November 18, 2025

5  out of  5
rating by Harry Raymore
"I have expererenced outstanding service through this office with every individual that I have delt with.,"
We responded:
"Thank you for sharing your excellent experience! We're thrilled to know our team consistently provides outstanding service. Your feedback is greatly appreciated."
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penelope whitlock

November 5, 2025

5  out of  5
rating by penelope whitlock
"Terri is absolutely amazing! She’s so sweet, patient, and easy to talk to. She took the time to make sure I understood everything and really went above and beyond to help me out. Super friendly, super communicative, and we even shared a few laughs along the way. You can tell she truly cares about her customers — State Farm is lucky to have her! <3 :)"
We responded:
"Thank you for your glowing feedback! We're delighted to hear about your positive experience with Terri. Her dedication to customer care truly reflects our commitment to service excellence. We appreciate your kind words!"
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Larry Boyd

October 30, 2025

5  out of  5
rating by Larry Boyd
"Most excellent communicator, highly recommend"
We responded:
"Thank you for the great review! We're thrilled to hear our communication met your expectations. Your recommendation means a lot to us."
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K. VIRGIN

October 25, 2025

5  out of  5
rating by K. VIRGIN
"I had an issue with SF not responding to requests to make policy changes to the address my vehicle was/is actually garaged at - which significantly reduced my insurance rates. I deleted my previous google review of my agent because the owner - Tim Graham actually called and texted me and made sure the company made the actual change on my policy - so although I think SF rates for factors not related to driving should be changed, and AK needs insurance reform like Washington state has done- my SF agent did a really great job making sure the company made the changes on my policy, which took several weeks."
We responded:
"We are sorry to see this review. Our office does not determine the factors that go into insurance rates or the rates themselves. This is all determined by State Farm. I have reached out and left a voicemail and a text message to hopefully resolve any issues. I am sorry that certain factors affect insurance rates, but that is out of my control and the same factors are the same used by every insurance company, not just State Farm. "
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Haley Gilman

October 17, 2025

5  out of  5
rating by Haley Gilman
"Olivia is helpful, friendly and responsive."
We responded:
"Thank you for your positive feedback! We're thrilled to hear Olivia was able to assist you so effectively. Your satisfaction is our top priority."
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Vanessa

October 17, 2025

5  out of  5
rating by Vanessa
"Have been with this agency for over 10 years and have always been treated very nicely, they always take the time to help me with paperwork or whatever. Thanks for all your help"
We responded:
"We're thrilled to hear about your positive experience over the past decade! Our commitment to excellent service shines through in your kind words. Thank you for your loyalty and trust."
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Sherry Duranko

October 15, 2025

5  out of  5
rating by Sherry Duranko
"State Farm is the only insurance company that I have been with. I did a claim for two bikes that was stolen. They walked me through the whole thing step by step. State Farm made sure that I understood what was going on before we went on. I was told that I would receive the money in 2-3 days. The funds were in the bank the next day. I not only have rental insurance but I also have car and health insurance through them. I tell people to go to State Farm if they need insurance."
We responded:
"Thank you for your wonderful review! We are thrilled to hear about your positive experience with your claim and appreciate you trusting us for your insurance needs."
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Derick Webb

October 15, 2025

5  out of  5
rating by Derick Webb
"Great service!"
We responded:
"Thank you Derrick! We love helping and really appreciate you taking the time to give us a review."
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Auto Sneaks

October 10, 2025

5  out of  5
rating by Auto Sneaks
"I’ve had an excellent experience with Tim Graham State Farm. The team is knowledgeable, professional, and consistently provides outstanding customer service. They take the time to explain coverage options clearly and always respond promptly to any questions or concerns. It’s reassuring to know I’m in such capable hands I highly recommend them to anyone seeking reliable and professional insurance support"
We responded:
"I'm delighted to hear about your excellent experience! Knowing you feel secure and well-supported is what we strive for. Thank you for recommending our services."
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paloma cardona

October 10, 2025

5  out of  5
rating by paloma cardona
"I’ve had such a great experience with Tim Graham State Farm! The whole team is always friendly, helpful, and quick to respond whenever I have questions or need help. They make everything super easy and stress-free. I really appreciate how they go above and beyond to make sure I’m taken care of — highly recommend them to anyone looking for great service and reliable coverage"
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience and appreciate your recommendation. It's our goal to provide excellent service and reliable coverage."
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Richard Olson

October 10, 2025

5  out of  5
rating by Richard Olson
"The office staff are always so friendly and take good care of their customers"
We responded:
"Thank you for the 5-star review! It's great to hear that our team's friendliness and dedication to customer care make a positive impact. We appreciate your feedback!"